FAQ

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Currency Exchange

How does currency exchange work ?

Currency exchange is an easy process, get a quote for required amount of currency, then you must submit the required documents of traveller, then make payment and collect your foreign currency with a receipt.

 
Can i exchange Coins as well as Bank Notes ?

No, we do not accept coins, so it’s best to exchange them for banknotes or spend them at your trip.

How quickly can i exchange my Currency at Splendid Forex ?

The exchange process is swift. Our friendly staff at the branches will assist you, and once your documents and payment is verified, the exchange is processed efficiently.

 
What if I have a large amount of currency to exchange?

No amount is too large for Splendid Forex. Whether you have a small sum or a substantial amount, we are equipped to handle your currency exchange requirements.

Remittance

What are different preposes for remittance abroad through us ?

We provide remittance abroad for following reasons: –

  • Abroad Education fees
  • Abroad Medical treatment fees
  • Tour remittance
  • Gift and many more
What information do i need to send a Remittance ?

You typically need the recipient’s name, contact information, bank account details and documents.

 
How long does it take for a remittance to reach the recipient ?

The time it takes for a remittance to reach the recipient can range from 1-3 business days.

Is it safe to send remittance online ?

Yes, it is safe to send remittance online as we are reputable online remittance providers and we use secure encryption and adhere to industry regulations to ensure your transactions are safe.

 

Currency Cards

What is a currency card ?

A currency card is a prepaid card that allows you to load and store multiple currencies on a single card for international travel and transactions.

 
How does a currency card work?

Currency cards work by preloading them with a specific amount of money in different currencies. When you make a purchase or withdraw cash abroad, the card automatically uses the appropriate currency from your loaded funds.

What currencies can I load onto the card?

You can load money onto the currency card online, All you need to do is take a quote of required currency from us and send us the desired amount and your currency will be loaded in the currency card within 24 hours.

What if I lose my currency card or it gets stolen?

If your currency card is lost or stolen, you can immediately block the card though the app or report to customer care number mentioned on the kit.

Travel Insurance

Why do i need travel insurance ?

Travel insurance is essential for protecting your investment and providing peace of mind. It can help cover the costs of unexpected events like trip cancellations, medical emergencies, and lost belongings, saving you from potential financial losses.

What does travel insurance tipically cover ?

Travel insurance mainly cover trip cancellation, medical expenses, emergency medical evacuation, lost or delayed baggage, trip delays, and even accidental death or dismemberment. Coverage can vary, so read your policy carefully.

What's the difference between travel insurance and travel protection plans offered by airlines ?

Travel insurance typically provides flight as well as land travel protection which is more comprehensive and can be tailored to your specific needs. Airlines provided plans are limited to travel protection only for the flight travel.

Is travel insurance mandatory for all travelers ?

Travel insurance is not mandatory but highly recommended for international travel. It’s essential to consider the potential risks and expenses you may encounter during your trip

About

Splendid Forex was established with one moto, "To provide seamless currency exchange experience to customers"

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